Jada Phillips Insurance Agency - Broken Arrow, OK

Frequently Asked Questions

Auto Insurance FAQs

Glass damage is covered under the comprehensive coverage on your auto policy. It’s specific to each vehicle; some companies offer a low or $0 glass deductible to make it affordable to repair/replace damaged glass. It’s an inexpensive coverage that usually more than pays for itself with one use.

Roadside (or towing) coverage varies amongst companies on what it covers and availability. Typically, it will cover for towing, lock out, and tire change for either a set per use dollar amount or max mileage for towing. It varies between companies whether it’s available on a vehicle that has liability only, and whether all vehicles must have the coverage if one vehicle does. It’s best to check with your agent to get specifics on coverage availability and usage details.

The short answer is yes. Everyone that lives in your home of driving age must be included or excluded on your auto policy. (Coverage can be denied if there’s a non-disclosed driver in the household that causes damage or has an accident) If you give permission to someone to drive your vehicle, that does not live in your home, your coverage follows the vehicle.

In Oklahoma the minimum liability coverage required by law is $25,000/$50,000/$25,000.

Uninsured motorist coverage in Oklahoma covers for medical costs, lost wages, and pain and suffering when you are injured in an auto accident and the other party either has no insurance, or not enough coverage.

Rental car coverage/reimbursement is available when you have a covered loss. (Ex. You’ve had an accident with a deer, the vehicle isn’t drivable, and you are getting it repaired. You would be extended rental car coverage benefits according to your policy limits).

First, check for injuries and call emergency services when needed. (Seek medical attention if you are injured) Second, determine if the cost of repairs will exceed your deductible by either getting an estimate from a body shop, or making an assumption based on amount of damage if severe. Third, contact your insurance agent/agent’s office to ask questions and then make a claim when appropriate.

Sometimes there is a set number of days to add a vehicle, but it varies amongst companies. The best practice is to add the vehicle online or call your insurance agent’s office on the next business day. Verify that you receive a new identification card and an updated declarations to confirm change is made.

Coverage is NOT automatically extended for this type of exposure. If you are going to be using your vehicle for business purposes of any kind, please discuss with your insurance agent to make sure you have the appropriate/applicable coverage.

Yes, with some exceptions. A few things to consider are, only the named insureds (not all listed drivers) on a policy with comprehensive and collision coverage on at least one vehicle would have coverage that extends to a rental car.

When your teen gets their permit, call and provide their name, date of birth and permit # so they can be listed. Once they are licensed, notify your insurance agents office that they have been licensed. At that time, you can provide documents for discounts such as good student or driving school.

Rental car coverage/reimbursement is available when you have a covered loss. (Ex. You’ve had an accident with a deer, the vehicle isn’t drivable, and you are getting it repaired. You would be extended rental car coverage benefits according to your policy limits).

Home & Property Insurance FAQs

There aren’t “standard” home deductibles across all insurance companies. It can vary from a flat dollar amount to a percentage and sometimes you’ll have what’s called a “split” deductible. With a split deductible it is common to have a flat dollar amount (ex. $1500) for your “all peril” deductible and a percentage deductible (ex. 1% of Coverage A) for your “wind/hail” deductible.

Since the wind/hail deductible is directly associated with “Acts of God” it is common to have a percentage (percentage of Coverage A, ex. home insured for $500,000 with a 1% wind/hail deductible would have a $5,000 deductible) that is associated with the amount of coverage the home is insured for. This helps keep the premium down by ensuring the policyholder “shares” in the cost of repair similar to health insurance deductibles and co-insurance.

Wind, hail, and water losses are the most common.

Your home is typically insured at “Replacement Cost” which includes the amount it would cost to clear debris, clean up and rebuild your home to the same size and standard it is currently.

Have the roof damage inspected by at least two different roofing companies and request estimate if applicable. Ask a friend or neighbor for a reliable referral. If the damage is notated by more than one company, find out what your roof coverage and deductibles are. With that information, either make a claim (if it makes sense) or discuss with your agent if there are questions on what direction to go.

Accordion Content

The short answer is yes. Any significant changes to your home should be reported to ensure the home remains insured properly including new exposures (ex. pool).

Yes, it’s a valuable policy to have. The policy includes coverage to help replace your personal property, but more importantly, it includes coverage for temporary housing and costs associated with having a loss that makes your home uninhabitable.

General Insurance FAQs

There are multiple factors that can make your rate go up at renewal. Tickets and claims aren’t the only factors, though those can definitely make your rates increase. The increase costs of parts/materials/medical care, inflation, and the recent string of billion-dollar natural disasters in the US all have forced companies into taking rate increases to avoid solvency.

The largest discounts are 1) Claim Free/Good Driving, 2) Multi-line (Home/Auto), 3) Pay in Full, 4) Multi-Car, 5) Married, 6) Class IV Shingle (Hail resistant), 7) Monitored burglar alarm, 8) Good Student, 9) Driving School/Defensive Driving and 10) Water shut-off/detectors. There are other discounts available, so it’s best to discuss with the agent.

Actual cash value is a loss settlement option where the value is determined at the time of the loss. Depreciation is deducted from the cost of replacement and is non-recoverable. Replacement cost is a loss settlement option where actual cash value is paid first and then the recoverable depreciation is paid once replaced. (Deductible still applies)

Insurance coverage and costs are very unique to you and your family. Loss history, credit history, insurance experience and occupation are just a few things that play a huge part in determining the coverage needed and costs associated. There is absolutely no way to compare rates between families or neighbors as there are way too many varying factors.

Many companies have an app you can download or direct access via an online account. To set up/create an account you typically only need your name and policy number. Both of these pieces of information can be found on your policy, bill, or ID card.

The telematics programs (whether plug in or downloaded app) give an upfront discount to participate. Each company’s telematics program varies in how long it requires you to participate, but all of them track driving habits (hard braking, late night driving, speeding, etc.) to give a “final” discount. The discount can be lower or higher than the upfront discount. Ask for additional details if interested in participating.

A personal liability umbrella is additional liability insurance coverage to cover a claim where damages exceed your home, auto, or other insurance policies’ liability coverage limits. Coverage starts at one million dollar increments and can be purchased up to and based on need and availability. If your assets or liabilities exceed your underlying policy limits, you should discuss the need for this policy coverage with your insurance agent.

Having an insurance agent is invaluable. An experienced agent will help determine your insurance needs by asking you a series of questions, advise you on the proper coverage to protect your assets, and make sure you are covered for your needs.

Finding out all the pertinent info will help avoid unnecessary claims. 1) Who is at fault (who/what caused the damage), 2) Is it a covered loss, 3) Does it exceed your deductible, and 4) discuss with your agent.

OK, TX, KS, MO, AR, TN and CO. 

Jada Phillips Logo2